Last updated: September 7, 2026
Privacy Policy
This Privacy Policy for András Fekete ('we', 'us', or 'our') explains how and why we may access, collect, store, use, and share personal data when you use our services.
This includes visiting https://appointado.com or another website that links to this Privacy Policy, using Appointado, or otherwise interacting with us.
Appointado is an online appointment scheduling service that helps service providers offer appointment booking through their websites.
If you do not agree with our policies and practices, please do not use our services. You can contact us at support@appointado.com.
Summary of key points
We process personal data when you visit, use, or navigate our services. The exact information depends on how you interact with us and which features you use.
We do not process sensitive personal data. We may receive information from public databases, marketing partners, social media platforms, and other external sources.
We process data to provide, improve, and administer our services, communicate with you, support security and fraud prevention, comply with law, and, with consent, for additional purposes.
We share personal data only in specific situations, for example with service providers needed to operate our services.
We use reasonable technical and organizational safeguards, but no electronic transmission or storage technology can be guaranteed to be completely secure.
Depending on where you live, privacy laws may give you rights over your personal data. You can exercise those rights by contacting us.
1. What information do we collect?
Personal data you disclose to us
We collect personal data that you voluntarily provide when you register for the services, request information, participate in activities within the services, or contact us.
The personal data we collect depends on the context of your interactions with us, your choices, and the products and features you use.
- Names
- Phone numbers
- Email addresses
We do not process sensitive personal data. Payment data, when relevant, is processed by Stripe. Stripe's privacy policy is available at https://stripe.com/at/privacy.
2. How do we process your information?
We process your personal data to provide, improve, and administer our services, communicate with you, maintain security, prevent fraud, comply with legal obligations, and protect vital interests.
We may also process data for marketing, analytics, and service improvement where permitted by law or where you have given consent.
3. What legal bases do we rely on?
Where EU or UK data protection law applies, we rely on consent, performance of a contract, legal obligations, legitimate interests, or protection of vital interests, depending on the processing activity.
You may withdraw your consent at any time where processing is based on consent.
5. Google Calendar Integration
Appointado allows providers to optionally connect their Google Calendar account to support appointment scheduling and calendar sync. If you choose to connect Google Calendar, Appointado may access Google Calendar events and availability information through the Google Calendar API using the OAuth scope https://www.googleapis.com/auth/calendar.
We use Google Calendar access only to provide and improve provider-facing appointment scheduling features. This includes creating, updating, and deleting appointment-related calendar events created or managed by Appointado, checking free/busy availability, preventing double bookings, and improving appointment scheduling accuracy.
Appointado stores the provider's Google OAuth refresh token securely on our server so calendar sync can continue while the provider remains connected. We may also store the selected Google Calendar ID, which may default to primary, and appointment-related event identifiers so Appointado can update or delete corresponding Google Calendar events later. Appointado does not expose Google refresh tokens to the frontend and does not store unnecessary copies of full Google Calendar contents.
Connecting Google Calendar is optional. Providers may disconnect Google Calendar at any time through Appointado's account or integration settings. After disconnection, Appointado will stop future Google Calendar sync and delete or remove stored Google OAuth credentials, subject to any backup, security, legal, or compliance retention requirements that may apply. Appointment records and related Appointado data may remain in Appointado according to our normal retention practices.
Appointado does not sell Google user data. Google Calendar data is not used for advertising, profiling, or unrelated analytics. We do not share Google Calendar data with third parties except where necessary to operate Appointado, with service providers acting on our behalf, for security purposes, to comply with applicable law, or as directed by the user.
Appointado's use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
7. How long do we keep your information?
We keep personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. How do we keep your information safe?
We use reasonable technical and organizational security measures designed to protect personal data. However, no internet-based service can be guaranteed to be completely secure.
9. What are your privacy rights?
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to the processing of your personal data.
You can make a request by contacting us at support@appointado.com.
10. Do we update this policy?
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible.
11. How can you contact us?
If you have questions or comments about this Privacy Policy, contact us at support@appointado.com or by post at András Fekete, Leonhardstraße 114, 8010 Graz, Austria.